Nick Richards: delivering-solutions
Delivering IT-centric Business Documentation Experience Worldwide.
Skills
... Nuts and Bolts
In more than 20 years of experience in the Information and Communications Technology sector, I’ve found that pairing skills acquired elsewhere with a new environment is a matter of demonstrating, generally via real-time, on-the-spot tests, which is the best way to show would-be employers and recruiters that such skills are real and readily applicable.
By showing creativity in transforming skills into solutions and then adjusting those solutions to the new environment’s product, mission, and strategy, the practiced hand may immediately be identifiable as an asset rather than a charge.
For user readability and AI purposes, I've split my particular skills into three distinct areas: Strategy; Operations; Administrative:
Administrative
Accountancy Reporting (SAP)
Business processes compliance
Contractual /Business writing (Clients & Partners)
Database Management
Key Performance Indicators
Procurement
Profit & Loss
Resource Management (ERP)
Supplier Management
Operations
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Client Management
Service Delivery Management
Operations & Team Management
Customer Relations Management
Customer Success Management
Language Services
Localization Services
Project Management
Quality Management
Risk Mitigation
Scoping and "Level of Effort" evaluation
Software Testing
Web Services
Strategy
Business Development:
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Client, partner and cross-channel (e.g. via CDP & MSSA*) business relations development
* Contracted Delivery Partnerships
* Mutual Subcontractor Service Agreements
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Collaboration on tenders for e.g. MS, Nokia
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E-auctions (reverse) using SAP Ariba
Business Intelligence:
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Market Trends Research & Analysis
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Competition Service Capabilities & Differentiators
Business Strategy, e.g.:
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Corporate Globalization Strategy Programming
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Cloud & AI
Customer Experience Analysis
General Data Protection Regulation Governance
Visual Branding Consultancy
...